Finding other concepts that address optimal ways to work with diverse populations in crises in
public administration and organizational habit theory takes a lot of time. Fortunately, Knox &
Haupt's book provides a solid foundation in the crucial area of emergency management for
scholars. It inspires enthusiasm among professionals worldwide who are conducting research in
public management. This book explains that cultural competence is closely related to emergency
and crisis management in Increasing understanding of social vulnerability, and improving teaching
on public administration. Knox, Haupt, and the other authors of this book provided excellent
context for their cases and other helpful material to facilitate training for students who would
later enter government. This book will increase students' understanding and ultimately improve
emergency management performance in government reform